FAQs
How do I contact Line 7?
Contact us by phoning our freephone number – 0800 865 463, or by emailing us on info@line7.co.nz
Where can I buy Line 7?
See our list of stockists on the stockists page.
How do I know what size I need?
Please refer to the sizing chart.
How do I know what range is best for me?
Please refer to the Compare Ranges section of this website for a quick guide to all our ranges. If you require further information or have any questions, please contact our customer services team or your local distributor to discuss.
What is the warranty on my gear?
All Line 7 products are covered by the Line 7 Guarantee. If you damage a garment through normal wear and tear, or by accident, please contact our customer services team or local distributor to discuss the best repair option.
How do I care for my garment?
Each individual product has a care label explaining the best way to care for your garment. It is important that care instructions are followed to prevent damage and to help prolong the life of your gear.
See Caring for your garment.
Warranty
Line 7 products have been designed and manufactured to the highest quality standards through nearly 50 years of experience and research. These garments are purpose-developed with durability and comfort in mind. A little extra care and regular cleaning will often extend the working life of your garment. If however a garment is found to be defective due to faulty manufacture or materials, we will replace or repair free of charge. If you damage a garment through normal wear and tear, or by accident, please contact our customer services team or local distributor to discuss the best repair option.
Sizing Chart
Caring for your garment
Breathable + Waterproof (Nylon)
Washing + Drying Instructions
(for further details, refer to the care label attached to the garment)
• Wash garments using soap powders only. Liquid soaps and soak flakes can affect the breathable properties of the garment.
• If the garment is heavily soiled or has been in contact with acids/alkalis or any corrosive liquids, wash immediately after use. If left, it may damage the fabric/coating which will subsequently affect the performance of the garment.
• Terrain and Herringbone can be tumble dried on low heat.
Tips
• Tumble drying can help revive the DWR (Durable Water Resistant) coating to the outer fabric (up to 10 cycles)
• After use in wet conditions, ensure the garment is hung to dry, as left soaking can effect the breathability of the fabric.
• For further advice or clarification regarding the care of your garment, please do not hesitate to contact Line 7 directly.
Waterproof (PU/PVC)
• Wash regularly (refer to care instruction label on garment)
• If the garment is heavily soiled or has been in contact with acids/alkalis or any corrosive liquids, wash immediately after use.
• Don’t store damp. Hang up to dry.
Non Wet Weather (Forest Fleece)
• Machine wash regularly (refer to care instruction label on garment)
• Don’t store damp. Hang up to dry.